BOOKING TERMS & CONDITIONS
Destination Holiday Trek has promulgated its terms and conditions for all its trips – trekking, mountaineering, hiking, rafting, wildlife safaris, mountain biking – and any other services operated by the company.
Especially we ask you to notice that the closer a cancellation is to the trip start date, the smaller the eligible refund becomes. Within 30 days of the start, no refund or trip credit is offered because at that point it is very unlikely the reservation will be replaced.
Important Note: We strongly encourage all guests to understand the terms below. We do not stray from these agreements under any circumstances, so please consider purchasing trip insurance to protect your travel investment.
TRIP ITINERARY CHANGES AND ALTERNATE TRIPS
All Trips are subject to itinerary changes based on a variety of circumstances beyond our control, including, but not limited to permit or basecamp/campsite availability, snowpack, river crossings, wildlife, park or land closures, and forest fires. Participant’s cost of a Trip will never change due to itinerary changes. Payments previously made by Participants to Destination Holiday Trek are not refundable for itinerary changes or park or land closures.
IF A TRIP OR RESERVATION IS CANCELLED DUE TO CIRCUMSTANCES BEYOND DESTINATION HOLIDAY TREK’S CONTROL, including but not limited to public land closures, civil unrest, public health emergencies, or natural disasters, and no alternate itinerary is available, A TRIP CREDIT WILL BE ISSUED EQUAL TO THE FULL AMOUNT PAID BY PARTICIPANT MINUS ANY NONREFUNDABLE EXPENSES INCURRED BY HOLIDAY DESTIANTION TREK. REFUNDS ARE NOT OFFERED IN THESE SITUATIONS.
CANCELLATION AND REFUND POLICY
The Following Policy is Applicable to All Trips:
Destination Holiday Trek reserves the right to cancel any Trip for the following reasons, including but not limited to failure to meet the Participant minimum on a specific Trip, loss of scheduled staff for a specific Trip due to injury or illness, and unforeseeable significant damage to or loss of Destination Holiday Trek equipment or inventory necessary for a Trip. If Destination Holiday Trek cancels a Trip due to such reasons, a refund of the total amount paid by each Participant, including the deposit, will be provided.
Destination Holiday Trek is not responsible for additional expenses incurred by Participant related to preparing for, travelling to and from, or participating on the Trip including non-refundable advance purchase air tickets, clothing, equipment, visa fees, medical expenses, etc. Destination Holiday Trek strongly recommends that Participant purchase travel insurance with appropriate coverage for such potential losses related to a Trip cancellation.